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H.Point
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· What is H.Point? : Integrated membership service operated by Hyundai department store group.
· H.Point is collected as H.Point, only customers who registered H.Point service can collect H.Point. Please register H.Point service in advance before use.
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· What is H.Point? : Integrated membership service operated by Hyundai department store group.
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+7 P
※ The amount of accrued points may vary on our company policy.
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SALTRAIN
- REF NO. : 트래블 키트 그린
- SKU NO. : 566016800023
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HDDFS Online
1811-6688
Customer Notices
ㆍHDDFS Online products may be priced differently from those sold at offline stores.
ㆍThe product you receive at the pick-up location cannot be exchanged (according to customs laws and relevant announcements). Please keep this in mind when purchasing.
ㆍYour order may be cancelled after it is completed due to a product-related defect or if the product is sold out.
ㆍIf there is anything wrong with or unusual about the product, Customer Service will contact customers individually.
ㆍProducts that are not picked up within 30 days of departure are automatically processed as cancelled. In this case, any mileage and/or coupons used at the time of purchase may not be returned to the customer if they have already expired.
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| Product Name / Model No. | TRAVLE KIT GREEN |
|---|---|
| Permission related matters | Y |
| Manufacturing Country | KOREA |
| Manufacturer / importer | K BOEUN PARMACY CO.,LTD/HANSUNG COMPANY |
| Customer Service Contact | +82-70-4916-7077 |
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Guidelines on interest-free installment/credit card points
1. A product can be exchanged or refunded within 30 days of pick-up. It cannot be refunded or exchanged in the event of one of the following:
ㆍThe product damaged or lost due to a reason for which the customer is responsible (excluding damage of packaging for the purpose of verifying what is inside).
ㆍThe product’s value decreased significantly due to its use or partial consumption by the customer.
ㆍThe product’s value decreased to the point that it cannot be re-sold (due to passage of time).
ㆍPackaging been damaged for a duplicate product.
ㆍIn the case of set products, partial cancellation/return is not available. If you wish to cancel or return your purchase, you must cancel/return the entire set.
2. If the product does not appear as it was advertised or contracted, it can be exchanged or refunded within three months of the date it was received (within 30 days of the date the customer was made aware or could have been aware of such discrepancy).
3. The procedure for exchanging or refunding a duty free item adheres to all relevant tariff laws.
ㆍTo exchange duty free purchases, please place and pick up orders again after refunds have been processed.
ㆍPrice of the item to be exchanged or refunded is $800 or more: can be exchanged or refunded by sending a request via international mail or reporting the product at customs when re-entering the country
ㆍItem to be exchanged or refunded is $800 or less: can be exchanged or refunded without the need for reporting or processing of the product or sending a request via international mail
ㆍThe exchanged product must be re-purchased via the standard duty free purchasing procedure and picked up at the relevant pick-up location.
4. Refunds are made to the mode of payment used at purchase.
The refunded amount will, in the event of one of the following, be sent to the bank account registered under the name of the individual leaving the country that was listed when applying for cancellation.
ㆍCancelled the month after payment via small-scale mobile payment
ㆍCancelled 30 days after payment via bankbook-free wire transfer
5. It is the responsibility of the customer to pay any costs incurred by returning a product for a reason other than a malfunction or manufacturer’s error (change of mind, etc.).
(Customers who reside in Seoul or Gyeonggi-do may not send the product via postal mail. They must bring it to the store from which it was purchased in person.)
6. To return an online-exclusive product after having picked it up, please contact Customer Service.
※ Please submit inquiries through the “1:1 Inquiry” window outside of working hours.
Customer Service, HDDFS: 02-2163-6215
ㆍOnly customers who are 14 or older may shop (register for membership or make a non-member purchase) at HDDFS.
ㆍDuty free purchases must be made after having logged in with the ID of the person who is leaving the country. Pick-up will not be permitted if the information of the order/customer is different from that (nationality, gender, English name as it appears in passport, passport number, passport expiration date, etc.) of the person going overseas.
ㆍThe purchased product must be picked up from the designated pick-up location on the departure date.
ㆍWhen shopping at an offline location, make sure to bring your passport and e-ticket (mobile or paper version) that displays your departure information.
ㆍProducts may be purchased online or from an offline location from 60 days before the departure date.ㆍHDDFS Online is operated year-round on a 24-hour basis.
ㆍPick-up timeframes may vary depending on company policy or mode of transport.
ㆍThe purchase timeframe varies for each airport according to departure times.ㆍThere is no purchase limit.
ㆍDuties are exempted for purchases of up to USD 800 per person upon arrival.
(including all items purchased via duty free and overseas)
ㆍThere is no purchase limit.
ㆍDuties are exempted for purchases of up to USD 800 per person upon arrival.
(including all items purchased via duty free and overseas)
ㆍYou can pick up your purchase(s) on your departure date at the designated counter(s) at the departure gate of the airport or port after presenting your boarding pass, passport, and exchange bill.
ㆍYour pick-up location will most likely be crowded on your departure date. It is therefore recommended that you visit the pick-up location at least one hour before your flight or voyage.
ㆍWhen ordering, please make sure to enter the correct flight number and time to ensure that you receive your purchase(s).
ㆍDuty free purchases cannot be mailed to the customer’s place of residence; they can only be picked up before boarding an airplane or ship at the designated pick-up location. There is no separate storage section for duty free purchases. (Purchases also cannot be picked up when returning to the country.)ㆍPlease present your passport, boarding pass, and exchange bill at the HDDFS pick-up location of the airport from which you are departing. After the employee confirms your identity, you will be able to pick up your purchase.
ㆍIf the information entered at the time of purchase (nationality, gender, English name as it appears in passport, passport number, passport expiration date, etc.) does not match that of the (passport of the) person going overseas, pick-up will not be permitted.
ㆍWhen picking up your purchase, make sure to check that you received the correct product and quantity and that it is in good condition before signing the pick-up confirmation form. If there is a problem with your purchase, you must notify the employee immediately.
ㆍHDDFS Online does not assume any responsibility for products that have been picked up or departed.
ㆍIf you are unable to print out the exchange bill, write down the exchange bill number or send the file to yourself via SMS. Present a screenshot of the exchange bill with your passport and boarding pass when asked.
※ According to the regulations of the International Civil Aviation Organization (ICAO) on preventing explosive liquids from being brought onto a plane, liquids and gel-type products are permitted onboard in limited quantities only. Please keep this in mind when making your purchase.※ Products that require a lithium-ion battery of 160Wh or higher cannot be included in carry-on luggage. Because regulations regarding lithium-ion batteries vary among airlines and countries, please make the relevant inquiry to the airline in advance of your flight.
※ Items that cannot be included in carry-on luggage
ㆍAccording to the regulations of the International Civil Aviation Organization (ICAO) on preventing explosive liquids/gels (cosmetics, perfumes, red ginseng extract, beverages, toothpaste, hair gel, shampoo, mascara, lipstick, sprays, extra lithium-ion batteries, fountain pens, etc.) from being brought onto a plane, liquids and gel-type products are permitted onboard in limited quantities only. Please keep this in mind when making your purchase.
※ For direct flights
ㆍItems that are packaged in a transparent, tamper-evident bag provided by any duty free store may be brought onto the plane regardless of quantity or size.
ㆍItems that are packaged in a transparent, tamper-evident bag along with the receipt issued by HDDFS Online at the time of purchase (either in the bag or taped to the outside of it) may be brought onto the plane.
ㆍThe transparent, tamper-evident bag may be opened only after arriving at your final destination. If there are traces of the bag having been opened or damaged, it will not be allowed to be brought onto the plane.
※ For stopover flights
ㆍRestrictions on the purchase of liquids and gels that can be included in carry-on luggage vary by layover and final destination. Please check the rules for your particular layover and final destination in advance.
ㆍIf a liquid or gel product is taken to a layover location that does not permit the purchase of liquids or gels, HDDFS will not take any responsibility for the purchased product. Please keep this in mind when making your purchase.
ㆍWhen transferring to another airline, the security regulations of the relevant country may entail the seizure of liquids. Please make inquiries to the relevant airline in advance.
ㆍAs a rule, liquids and gels must be transported inside luggage. Even if the product is unused/new, if it is not carried in a luggage bag, it will not be allowed on the plane.
ㆍPersonal items may be brought onto a plane only if they satisfy the following regulations regarding carry-on personal items.
- Example 1 : Layover in the US
Liquids and gels in opaque or metal containers are not permitted on the plane. Only products in transparent containers are permitted.
- Example 2 : Destination of a layover flight is in a US or Australian territory, Canada, or the Virgin Islands
Liquids and gels are not allowed to be purchased.
※ Regulations on In-flight personal items
ㆍOnly items inside a transparent ziplocked bag (1L) are permitted.
ㆍQuantity limit: 100ml or less per container. A total of only 1L of product is permitted.
ㆍThe transparent ziplocked bag must be approximately 20cm in length and width. The bag must be zipped closed in order to be brought onto the plane.
ㆍIf the transparent ziplocked bag is not completely closed, it will not be allowed to be brought onto the plane.
ㆍEach passenger may bring only one transparent ziplocked bag (1L or smaller) onto the plane.
ㆍAny quantity of baby food or medication in liquid/gel format, if it is reported to the TSA agent in advance, may be brought onto the plane.
ㆍZiplocked bags must be brought by the customer. They can also be purchased at an airport convenience store.
※ Elimination of extra search for liquids at departure gates for the US or Australia
ㆍThe additional search for liquids conducted at departure gates for flights to the US (including US territories, such as Saipan) was eliminated as of December 22, 2014.
ㆍThe additional search for liquids conducted at departure gates for flights to Australia was eliminated as of December 8, 2014.
ㆍPassengers heading to the US or Australia are asked to pick up all liquids and gels at the pick-up location in person.
