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THOM BROWNE

THOM BROWNE FINE MERINO STRIPE RELAXED CREW NECK PULLOVER_MEN_3

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$1,200

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$648 (KRW893,268) 46
H.Point
  • · What is H.Point? : Integrated membership service operated by Hyundai department store group.
    · H.Point is collected as H.Point, only customers who registered H.Point service can collect H.Point. Please register H.Point service in advance before use.
+1,786 P

※ The amount of accrued points may vary on our company policy.

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THOM BROWNE

  • REF NO. : MKA474A Y1014 055_3
  • SKU NO. : 107500300160
  • HDDFS Online

    1811-6688

 

Customer Notices

ㆍImages are for reference purposes only and may differ from the actual product.
HDDFS Online products may be priced differently from those sold at offline stores.
The product you receive at the pick-up location cannot be exchanged (according to customs laws and relevant announcements). Please keep this in mind when purchasing.
Your order may be cancelled after it is completed due to a product-related defect or if the product is sold out.
If there is anything wrong with or unusual about the product, Customer Service will contact customers individually.
Products that are not picked up within 30 days of departure are automatically processed as cancelled. In this case, any mileage and/or coupons used at the time of purchase may not be returned to the customer if they have already expired.

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Product Details
Product Details
Product Material WOOL 99% POLYAMIDE 1%
Color GREY
Measurement 3
Manufacturing Country THOM BROWNE(Parallel Import)
Washing Directions and Handling Care - Be sure to comply with the washing method indicated on the care label and quality mark.
- Be careful when wearing or washing with low-dyed textile products as they may cause dyeing.
- Due to the nature of the textile product, repeated wear and bend may cause wrinkles or sagging.
- Fine wrinkles and insulation errors are characteristics of the process and are not abnormal in quality.
Manufactured Date .
Quality Assurance Standards ■ Receiving goods
When you receive the product, please make sure to check the actual product at the delivery center, and if there is anything wrong with the product, please tell the delivery manager immediately.
※ Please check immediately after receiving the product, and products brought into Korea cannot be exchanged or refunded, and only A/S can be carried out through repair.



■ Exchange/Refund Notice
1. Refund of the delivered item can be exchanged/refunded within 15 days from the date of receipt of the product.
Returns or exchanges are not allowed in any of the following cases.



-Where goods, etc. are lost or damaged due to reasons responsible to the user (excluding cases where packaging, etc. is damaged to confirm the contents of the goods)
-Where the value of goods, etc. has significantly decreased due to the user's use or partial consumption
-Where the value of goods, etc. has significantly decreased to the extent that resale is difficult over time
-Damage to the packaging of reproducible goods
-In the case of purchasing more than $800 under the relevant laws and regulations and being seized by customs at the time of entry



The following phenomena are not defective, so exchanges and refunds may be restricted for this reason.



-Wrinkles and skin texture caused by the unique nature of leather
-Fine scratches that may occur during product movement
-Deformation of packaging conditions and damage to packaging subsidiary materials that may occur during inspection of parallel imported products
-If the seepage or finishing process for each product is not the same due to manual work
※ Luxury goods are handmade, so not all products may be identical like industrial products



2. If the product is different from the displayed advertisement or contract, exchange or refund may be made within 3 months from the date of receipt of the product (within 30 days from the date of knowing the fact).



3. The procedure for exchange and refund of duty-free goods is carried out in accordance with the customs law.
Exchanges and refunds exceed $800: Exchanges and refunds are available when requested by international mail from abroad, or when reporting and attracting carry-on items to customs upon arrival
Exchanges, refunds, and less than $800: Exchanges and refunds are possible without international mail or customs declaration and detention procedures
※ The company is responsible for the cost of exchange or return of the product because it is different from the displayed or advertised content or is defective
※ Customers are responsible for the cost of product exchange and return due to personal reasons such as customer's simple change of mind



Exchanged duty-free items must be re-purchased according to the duty-free purchase procedure and delivered at the departure hall
If you want a refund due to a defect in the product, you can only get a refund by failing to receive the product at the delivery address (at the time of departure), or by attracting customs (at the time of entry)



Customs attraction is the procedure of returning duty-free goods to the place of purchase by reporting carry-on goods to the customs office (at the time of entry)



If a Korean (native) requests through international mail, documents such as a residence certificate that can prove his/her long-term residence are required



4. The refund will be refunded to the same payment method you used to make the payment.



However, in the following cases, a refund will be made to the account number of the person who left the country registered when receiving the order cancellation.



-If you cancel the next month after paying with a small payment on your mobile phone when ordering
-Cancellation is made 30 days after payment without a bankbook when ordering



5. A/S Guide
- Free A/S is available for product defects within 6 months from the date of delivery, and A/S due to user request or carelessness is excluded.
- When inquiring about A/S at the customer center, you need to check the purchase details (exchange ticket/receipt number, etc.).
- Parallel import products cannot be A/S through the brand's official A/S center regardless of whether the brand is guaranteed or not.
- A/S is carried out through our company's professional repair company, and exchanges, refunds, and free A/S may be restricted for this reason because the following phenomena are not defective.



> Wrinkles and skin texture caused by unique characteristics of leather



> Fine scratches that can occur during product movement



> Deformation of packaging conditions and damage to packaging subsidiary materials that may occur when inspecting parallel imported products



> In case of uneven seam quality or finishing process for each product due to manual work



> In case of replacement of accessories, adjustment of length of leather goods, design modification, etc



※ Some products are handmade, so not all products may be identical, such as industrial products.



※ If you return duty-free items, items over $800 can only be processed through customs clearance.



※ Some goods and repair items may be restricted to service. (Replacement of accessories, adjustment of length of leather goods, design modifications, etc.)



※ A/S may take more than 4 weeks regardless of whether it is available or not.
Customer Service Contact 1811-6688
Imported or Not ITALY

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Download mileage

Complimentary gifts

Guidelines on interest-free installment/credit card points

Guidelines on cancellation/exchange/refund

1. A product can be exchanged or refunded within 30 days of pick-up. It cannot be refunded or exchanged in the event of one of the following:
ㆍThe product damaged or lost due to a reason for which the customer is responsible (excluding damage of packaging for the purpose of verifying what is inside).
The product’s value decreased significantly due to its use or partial consumption by the customer.
The product’s value decreased to the point that it cannot be re-sold (due to passage of time).
ㆍPackaging been damaged for a duplicate product.

In the case of set products, partial cancellation/return is not available. If you wish to cancel or return your purchase, you must cancel/return the entire set.

2. If the product does not appear as it was advertised or contracted, it can be exchanged or refunded within three months of the date it was received (within 30 days of the date the customer was made aware or could have been aware of such discrepancy).


3. The procedure for exchanging or refunding a duty free item adheres to all relevant tariff laws.

To exchange duty free purchases, please place and pick up orders again after refunds have been processed.
ㆍPrice of the item to be exchanged or refunded is $800 or more: can be exchanged or refunded by sending a request via international mail or reporting the product at customs when re-entering the country
ㆍItem to be exchanged or refunded is $800 or less: can be exchanged or refunded without the need for reporting or processing of the product or sending a request via international mail
ㆍThe exchanged product must be re-purchased via the standard duty free purchasing procedure and picked up at the relevant pick-up location.


4. Refunds are made to the mode of payment used at purchase.
    The refunded amount will, in the event of one of the following, be sent to the bank account registered under the name of the individual leaving the country that was listed when applying for cancellation.
ㆍCancelled the month after payment via small-scale mobile payment
ㆍCancelled 30 days after payment via bankbook-free wire transfer

5. It is the responsibility of the customer to pay any costs incurred by returning a product for a reason other than a malfunction or manufacturer’s error (change of mind, etc.).
   (Customers who reside in Seoul or Gyeonggi-do may not send the product via postal mail. They must bring it to the store from which it was purchased in person.)

6. To return an online-exclusive product after having picked it up, please contact Customer Service.

※ Please submit inquiries through the “1:1 Inquiry” window outside of working hours.
    Customer Service, HDDFS: 02-2163-6215


 

Shopping guide
All products purchased through HDDFS are duty free. They can be purchased only on the condition that they are taken out of the country (e.g. to be used overseas, to give as a gift for someone who lives overseas). Duty free shopping is unavailable for all travel within Korea (including Jeju-do).
Only customers who are 14 or older may shop (register for membership or make a non-member purchase) at HDDFS.
Duty free purchases must be made after having logged in with the ID of the person who is leaving the country. Pick-up will not be permitted if the information of the order/customer is different from that (nationality, gender, English name as it appears in passport, passport number, passport expiration date, etc.) of the person going overseas.
The purchased product must be picked up from the designated pick-up location on the departure date.
When shopping at an offline location, make sure to bring your passport and e-ticket (mobile or paper version) that displays your departure information.
Offline stores can be purchased 90 days before departure, and Internet duty-free shops can be purchased 60 days before departure.
HDDFS Online is operated year-round on a 24-hour basis.
Pick-up timeframes may vary depending on company policy or mode of transport.
The purchase timeframe varies for each airport according to departure times.
ㆍThere is no purchase limit.
Duties are exempted for purchases of up to USD 800 per person upon arrival.
   (including all items purchased via duty free and overseas)

ㆍThere is no purchase limit.
Duties are exempted for purchases of up to USD 800 per person upon arrival.
   (including all items purchased via duty free and overseas)


You can pick up your purchase(s) on your departure date at the designated counter(s) at the departure gate of the airport or port after presenting your boarding pass, passport, and exchange bill.
Your pick-up location will most likely be crowded on your departure date. It is therefore recommended that you visit the pick-up location at least one hour before your flight or voyage.
When ordering, please make sure to enter the correct flight number and time to ensure that you receive your purchase(s).
Duty free purchases cannot be mailed to the customer’s place of residence; they can only be picked up before boarding an airplane or ship at the designated pick-up location. There is no separate storage section for duty free purchases. (Purchases also cannot be picked up when returning to the country.)
Please present your passport, boarding pass, and exchange bill at the HDDFS pick-up location of the airport from which you are departing. After the employee confirms your identity, you will be able to pick up your purchase.
If the information entered at the time of purchase (nationality, gender, English name as it appears in passport, passport number, passport expiration date, etc.) does not match that of the (passport of the) person going overseas, pick-up will not be permitted.
When picking up your purchase, make sure to check that you received the correct product and quantity and that it is in good condition before signing the pick-up confirmation form. If there is a problem with your purchase, you must notify the employee immediately.
HDDFS Online does not assume any responsibility for products that have been picked up or departed.

If you are unable to print out the exchange bill, write down the exchange bill number or send the file to yourself via SMS. Present a screenshot of the exchange bill with your passport and boarding pass when asked.

According to the regulations of the International Civil Aviation Organization (ICAO) on preventing explosive liquids from being brought onto a plane, liquids and gel-type products are permitted onboard in limited quantities only. Please keep this in mind when making your purchase.

Products that require a lithium-ion battery of 160Wh or higher cannot be included in carry-on luggage. Because regulations regarding lithium-ion batteries vary among airlines and countries, please make the relevant inquiry to the airline in advance of your flight.


Items that cannot be included in carry-on luggage
According to the regulations of the International Civil Aviation Organization (ICAO) on preventing explosive liquids/gels (cosmetics, perfumes, red ginseng extract, beverages, toothpaste, hair gel, shampoo, mascara, lipstick, sprays, extra lithium-ion batteries, fountain pens, etc.) from being brought onto a plane, liquids and gel-type products are permitted onboard in limited quantities only. Please keep this in mind when making your purchase.

For direct flights
Items that are packaged in a transparent, tamper-evident bag provided by any duty free store may be brought onto the plane regardless of quantity or size.
Items that are packaged in a transparent, tamper-evident bag along with the receipt issued by HDDFS Online at the time of purchase (either in the bag or taped to the outside of it) may be brought onto the plane.
The transparent, tamper-evident bag may be opened only after arriving at your final destination. If there are traces of the bag having been opened or damaged, it will not be allowed to be brought onto the plane.

For stopover flights
Restrictions on the purchase of liquids and gels that can be included in carry-on luggage vary by layover and final destination. Please check the rules for your particular layover and final destination in advance.
If a liquid or gel product is taken to a layover location that does not permit the purchase of liquids or gels, HDDFS will not take any responsibility for the purchased product. Please keep this in mind when making your purchase.
When transferring to another airline, the security regulations of the relevant country may entail the seizure of liquids. Please make inquiries to the relevant airline in advance.
As a rule, liquids and gels must be transported inside luggage. Even if the product is unused/new, if it is not carried in a luggage bag, it will not be allowed on the plane.
Personal items may be brought onto a plane only if they satisfy the following regulations regarding carry-on personal items.
    - Example 1 : Layover in the US
                         Liquids and gels in opaque or metal containers are not permitted on the plane. Only products in transparent containers are permitted.
    - Example 2 : Destination of a layover flight is in a US or Australian territory, Canada, or the Virgin Islands
                         Liquids and gels are not allowed to be purchased.

Regulations on In-flight personal items
Only items inside a transparent ziplocked bag (1L) are permitted.
Quantity limit: 100ml or less per container. A total of only 1L of product is permitted.
The transparent ziplocked bag must be approximately 20cm in length and width. The bag must be zipped closed in order to be brought onto the plane.
If the transparent ziplocked bag is not completely closed, it will not be allowed to be brought onto the plane.
Each passenger may bring only one transparent ziplocked bag (1L or smaller) onto the plane.
Any quantity of baby food or medication in liquid/gel format, if it is reported to the TSA agent in advance, may be brought onto the plane.
Ziplocked bags must be brought by the customer. They can also be purchased at an airport convenience store.

Elimination of extra search for liquids at departure gates for the US or Australia
ㆍThe additional search for liquids conducted at departure gates for flights to the US (including US territories, such as Saipan) was eliminated as of December 22, 2014.
ㆍThe additional search for liquids conducted at departure gates for flights to Australia was eliminated as of December 8, 2014.
ㆍPassengers heading to the US or Australia are asked to pick up all liquids and gels at the pick-up location in person.