Announcements

[User guide][Notice] Restriction on Changing Departure Dates for Gold Price-Linked Products(Effective January 5)

2025-12-05No. of views : 78

Hello, this is Hyundai Duty Free Online.

To ensure stable service operations in relation to products linked to gold market prices, please be informed that the function to change departure dates for such products will be restricted as detailed below.


 

■ Effective Date
From Monday, January 5, 2026


 

■ Applicable Products
Gold price-linked items such as gold and gold bars
(Applicable brands: KOMSCO / KOREA GOLD EXCHANGE)


 

■ Details of the Change
Changing the departure date after order completion will not be allowed.
(※ This policy also applies to existing orders.)


 

■ Before & After Comparison
Before: Departure date changes allowed
After: For gold and other gold price-linked products, the transaction will be finalized based on the departure date entered at the time of order, and the departure date cannot be changed.

※ This measure has been implemented to provide customers with a more stable and reliable transaction environment.
※ If you need to change your departure date, please cancel your existing order and place a new one according to your updated departure schedule.
※ As gold price-linked products are based on the gold market rate at the time of reorder, the price may differ from the original order. This is an inherent characteristic of these products, so please make sure to check the price before purchasing.


We kindly ask for your understanding and cooperation.
Hyundai Duty Free will continue to strive to provide transparent and stable services.


Thank you.