What is a coupon?

A coupon is a type of discount that can be used only at HDDFS Online.

Coupon types and methods of use

• Downloaded coupons: issued via link displayed on an event page
• Automatically-issued coupon: provided automatically to eligible members (does not need to be downloaded)
• Registered coupon: a coupon issued online or offline that can be used after its number is entered on My Page
• Coupons are returned only when the entire order for which the coupon was used is cancelled. (They are not returned for partial cancellations.)
• Only one coupon can be applied per product (or, in some cases, per order).
• For a cancellation or return, you will be refunded an amount minus the discounted amount.
• Coupons may not be accepted for products with a 30% discount (or higher), already discounted by a flat rate, and/or from certain product categories or brands.
• Products that are not coupon-applicable cannot be purchased with any type of coupon (product coupon, shopping cart coupon, etc.).
• To receive a discount, the coupon must be applied at the time of purchase.
• All coupons have an expiration date. Coupons that have expired cannot be used.
• Purchase amount coupons are applied proportionally to the price of the products in your shopping cart (those eligible for coupon use).

Coupon expiration

• Expired coupons are automatically deleted from your coupon list.
• In the event of membership withdrawal (H.Point or HDDFS Online), coupons are automatically deleted and will not be restored.

What are cash points?

Cash points are issued when a customer cancels an order to HDDFS Online in full or in part.

Cash point types and methods of use

• Refunds are provided as cash points in any of the following cases or if the customer is unable to receive a cash refund.

  - Cancelling a small-scale mobile payment at the following month after purchase
  - No registered bank account to receive refund in the event of a cancellation of an order paid with a bankbook-free wire transfer
  - Customer cannot be contacted after he/she applied for a refund

• Cash receipts are provided for used cash points.

How to withdraw and register Cash points

• You can withdraw and register for cash points through My Hyundai > Cash points/gift card cash points.
• Cash points withdrawal can be made at least in increments of KRW 1.
• It takes 7~10 days (business day bases) to complete after applying for cash point withdrawal.

What are gift card cash points?

• Refers to the conversion of a gift certificate into cash points that can be used only at HDDFS Online
• Gift card cash points can be used in increments of KRW 1.
• Only Hyundai Department Store gift certificates can be converted.

How to accrue gift card cash points

• Gift certificates sent via registered postal mail (not a private delivery company) will, after being checked for quantity and amount, be converted into cash points.
  ( Address: Hyundai Department Store Trade Center (9F, Calculation Room), 517, Teheran-ro, Gangnam-gu, Seoul, Korea )
• When sending, please include a note inscribed with your name, member ID, and contact information with your gift certificate(s).
• Gift certificates cannot be ceded to a third party. Registered mail fees must be paid by the sender.
• It usually takes two to three business days for the gift certificate to be converted into cash points. Please mail your gift certificate at least two weeks before your departure date.
• Once the cash point conversion is complete, cash points cannot be refunded or exchanged as gift certificates or cash.
• Up to KRW 1 million in cash points can be accrued per day (minimum amount: KRW 5,000).
• Cash point conversion is done between Monday and Friday (Hours: 09:00-18:00 / excluding national holidays)