Total 15 cases

11Member/ membershipQuestionCan non-members make purchases?

ReplyYes. However, they will not be able to use membership benefits (e.g. mileage, coupons).

12Member/ membershipQuestionHow are membership levels assigned?

Reply

The membership is determined by the total price of all online and offline purchases that have been picked up from pick-up locations.

 

See further information at [Custoemr Service > Membership guide > Membership Level]

13Member/ membershipQuestionCan children under age 14 apply for membership?

ReplyChildren aged 13 or younger cannot apply for membership or make purchases as a non-member.

14Member/ membershipQuestionHow do I edit my personal information after becoming an HDDFS member?

Reply

You can edit your information via PC or mobile phone.

■PC: My Hyundai > Basic Information Management

■Mobile phone: My Hyundai > Basic Information Management

*Passport information cannot be changed within 90 days of initial registration or a previous change. Passport information cannot be changed for an order that has already been paid for.

To change your passport information for a paid order, please contact Customer Service (02.2163-6215) by three days before departure.

If you do not contact Customer Service, you will not be able to pick up your purchase.

15Member/ membershipQuestionWhen I apply for membership at HDDFS Online, will I also receive offline membership for HDDFS?

ReplyIf you apply for HDDFS Online membership, you will simultaneously be given offline membership without having to make an in-person visit. Please refer to the following excerpt from the HDDFS Terms and Conditions.

(Please note, however, that customers who apply for online membership first are not given the same new member benefits as those who apply for offline membership first.

If you wish to receive all of the new member benefits offered by online and offline membership application, it is recommended that you apply for offline membership first.)